1) Introduction 

Welcome to Precious Moments SEND Consultancy. These terms and conditions outline the rules and regulations for the use of our services. By engaging our services, you accept these terms and conditions in full.

2) Services Provided

We offer consultancy services for Special Educational Needs and Disabilities (SEND). Our services include DLA & PIP form completion, recommendations, and support plans tailored to individual needs.

3) Fees and Charges

• Initial 20 Minute Consultation: Free.
• Follow-up Consultation Sessions: £35 per hour.
• DLA/PIP Form Completion, Including a 1 Hour Teams Call (14 Day Turnaround): £250.00
• DLA/PIP Form Completion, Including a 1 Hour Teams Call (7 Day Turnaround): £300.00
• DLA/PIP Form Completion, Including a 1 Hour Teams Call (2 Day Turnaround): £375.00
• Online Parent Course: £30.00 per session.
• Blue Badge Applications: £60.00
• Additional Form Copies: £10.00 Per Copy
• Postage: Variable

All fees are payable prior to our work commencing. 

4) Instructions for Services

To engage our services, please contact us. We will schedule an initial consultation to discuss your needs and develop a tailored plan. We will ask you to complete our instruction for services document and make payment. Our services will then be provided in accordance with the agreed plan and timeline.

5) GDPR Compliance

We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with the General Data Protection Regulation (GDPR). We will only collect, use, and store your data for the purpose of providing our services. You have the right to access, rectify, or delete your personal data at any time. For more information, please refer to our Privacy Policy.

6) Confidentiality Agreement

We understand the sensitive nature of the information shared with us. All information disclosed during our consultancy services will be kept strictly confidential. We will not share any personal or sensitive information with third parties without your explicit consent, except as required by law.

7) Insurance 

We hold professional indemnity insurance to cover any claims arising from our consultancy services. Our insurance details are available upon request.

8) Limitation of Liability 

Our consultancy services are provided on an advisory basis. We do not accept liability for any loss or damage arising from the use of our services. Given the nature of the work we undertake we cannot guarantee your claim will be successful.

9) Termination 

Either party may terminate the consultancy services by providing written notice. In the event of termination, you will be provided with a summary of associated costs for the work we have completed up to the termination date. Any fees for services not yet rendered will then be refunded.

10) Dispute Resolution 

In the event of any dispute arising from these terms and conditions or the provision of our services, both parties agree to attempt to resolve the dispute through good faith negotiations. 

11) Force Majeure 

Neither party shall be liable for any failure or delay in performing their obligations under these terms and conditions if such failure or delay is caused by circumstances beyond their reasonable control, including but not limited to acts of God, war, terrorism, natural disasters, strikes, or governmental regulations.

12) Non-Compete Clause 

During the term of this agreement and for a period of 3 years following its termination, you agree not to engage in any business or provide any services that directly compete with our consultancy services within the United Kingdom. This includes, but is not limited to, offering similar consultancy services to clients within the UK.

13) Intellectual Property

 All materials, reports, and documents created by us during the provision of our consultancy services remain our intellectual property. You are granted a non-exclusive, non-transferable license to use these materials for your personal or internal business purposes only. You may not reproduce, distribute, or share these materials with third parties without our prior written consent.

14) Severability 

If any provision of these terms and conditions is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be deemed severed from the remaining terms and conditions, which shall remain in full force and effect.

15) Governing Law 

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

16) Amendments 

We reserve the right to amend these terms and conditions at any time. Any changes will be communicated to you in writing.