1) Introduction

Precious Moments SEND Consultancy are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us.

2) Information We Collect

We may collect and process the following data about you:

• Personal Identification Information: Name, email address, phone number, etc.
• Service-Related Information: Details of the services you have requested or received from us.
• Technical Data: IP address, browser type, operating system, and other technical information collected through cookies and similar technologies.

3) How We Use Your Information 

We use the information we collect in the following ways:

• To provide and manage our services.
• To communicate with you, including responding to your inquiries and providing customer support.
• To improve our website and services.
• To comply with legal obligations and protect our legal rights.

4) Sharing Your Information 

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• To trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.
• To comply with legal requirements, such as a law, regulation, court order, or subpoena.
• To protect our rights, property, or safety, or that of our clients or others.

5) Data Security 

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6) Your Data Protection Rights

 You have the following rights regarding your personal data:

• Access: You have the right to request a copy of the personal data we hold about you.
• Rectification: You have the right to request that we correct any inaccuracies in your personal data.
• Erasure: You have the right to request that we delete your personal data under certain conditions.
• Restriction: You have the right to request that we restrict the processing of your personal data under certain conditions.
• Objection: You have the right to object to our processing of your personal data under certain conditions.
• Data Portability: You have the right to request that we transfer your personal data to another organization, or directly to you, under certain conditions.

7) Cookies and Tracking Technologies 

We use cookies and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

8) Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

9) Children

Our website is not designed to attract children, and it is not our intent to collect personal data from children under the age of 13. We therefore request that children under the age of 13 do not submit any personal data to us. If you believe that your child has submitted information to us, please contact us immediately. 

10) Contact Us

 If you have any questions about this Privacy Policy or our data practices, please contact us at: 

Precious Moments SEND Consultancy 

info@preciousmomentsgroup.co.uk

0121 285 0969